TERMS & CONDITIONS

Last revised: 28th October 2025

BACKGROUND

1.1

Please read these General Terms and Conditions carefully. These General Terms and Conditions set forth a legally binding and enforceable agreement (the “Terms”) between you and Daya Bhatti Studio, Office 15830, 182-184 High Street North, East Ham, London, E6 2JA (“us”, “we” and “our”) governing your access and/or use, whether as a Visitor, Service User, Customer, or otherwise of the Daya Bhatti Studio website (the “Site”) and/or the services, features and/or functionality available or provided on or through the Site and/or the “Services”.

Our website is hosted by Wix which provides the e-commerce platform that enables us to sell products and services to you.

1.2

These General Terms and Conditions (the “General Conditions”) apply when you as a consumer (the “Customer”) place an order with dayabhattistudio.com and related pages on the Site. The agreement is concluded between you and Daya Bhatti Studio. Certain sections of these terms, such as Online Store Terms, Returns, and Pricing, apply only to Customers that are consumers. Other sections, including Intellectual Property, Prohibited Uses, Disclaimer of Warranties, and Limitation of Liability, apply to all users of the Site, whether or not they are consumers.

1.3

By accessing and/or using the Site or the Services, you are accepting and agreeing on behalf of yourself or on behalf of a third party to be bound by and comply with these Terms, and you represent and warrant that you are at least 18 years old and have the right, authority, and capacity to enter into these Terms. If you do not agree with all of the provisions of this Agreement, you cannot use the Site and Services. If these Terms are considered an offer, acceptance is expressly limited to the Terms.

1.4

Any new features or tools that are added to the current store shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

1.5

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

2. INTELLECTUAL PROPERTY

2.1

The Site, the Services, and all materials contained therein or transferred thereby including, without limitation, images, text, graphics, logos, designs, photographs, designs, all Intellectual Property Rights related thereto, are the property of Daya Bhatti Studio. These provisions apply to all users of the Site, whether or not they are consumers or Customers.

2.2

Except as expressly permitted in these Terms, nothing in this Agreement shall be interpreted as granting any license or right to use such such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

2.3

All trademarks, service marks, and trade names displayed on the Site are proprietary to Daya Bhatti Studio or their respective owners. Use of any of these marks without express authorisation is strictly prohibited.

3. ONLINE STORE TERMS

3.1

By agreeing to these Terms you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

3.2

You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3.3

You must not transmit any worms or viruses or any code of a destructive nature.

3.4

A breach or violation of any Terms will result in an immediate termination of your Services.

3.5

We reserve the right to refuse service to anyone for any reason at any time.

3.6

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

3.7

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the Service is provided, without express written permission by us.

3.8

When buying an items, you agree that:

i) You are responsible for reading the full item listing before making a commitment to buy it

ii) You enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out process

iii) It is your responsibility to review size guides and product descriptions carefully before placing any order. By completing a purchase, you confirm that you have checked and approved all details, including size and design

iv) You have read and understood our Returns and Shipping Policy. You agree to comply with all terms and conditions set out in that policy.

3.9

Payment is required at the time of ordering. We accept the following payment methods: credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal.

4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

4.1

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk.

4.2

This site may contain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our site.

5. MODIFICATIONS TO THE SERVICE AND PRICES

5.1

Prices for our products/services are subject to change without notice.

5.2

We reserve the right at any time to modify or discontinue the Service/product (or any part or content thereof) without notice at any time.

5.3

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5.4

We strive for accuracy but cannot guarantee that product descriptions, pricing, images, or other content are complete, current, or error-free. We reserve the right to correct mistakes or update information at any time without prior notice.

6. PRODUCTS OR SERVICES

6.1

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return only according to our return policy.

6.2

We have made every effort to display as accurately as possible the colours and images of our products that may from time to time appear in the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. Additionally, due to hand finishes and the artisanal nature of our products, slight variations in size, colour, texture, or design may occur.

6.3

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this Site is void where prohibited.

6.4

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

7.1

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

7.2

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

8. OPTIONAL TOOLS

8.1

We may provide you with access to third-party tools over which we neither monitor nor have control nor input.

8.2

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

8.3

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

8.4

We may also in the future offer new services and/or features through the Site (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms

9. THIRD-PARTY LINKS

9.1

Certain content, products and services available via our Service may include materials from third-parties.

9.2

Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

9.3

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, and concerns or questions regarding third-party products should be directed to the third-party.

10. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

10.1

If you send certain specific submissions (for example customer feedback) with or without a request from us, whether by email, by postal mail or otherwise (collectively the “comments”), you agree we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any way whatsoever any comments you forward to us. We are and shall be under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

10.2

We may, but have no obligation to, monitor, edit or remove content we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.

10.3

You agree your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain any libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

10.4

If you submit comments, ideas, suggestions, or other materials to use (including testimonials or workshop feedback), you grant the us a perpetual, irrevocable, royalty-free right to use, reproduce, adapt, publish, translate, and distribute such content in any media.

11. PERSONAL INFORMATION

11.1

Your submission of personal information through our Site is governed by our Privacy Policy.

12. ERRORS, INACCURACIES AND OMISSIONS

12.1

Occasionally, there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, images, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

12.2

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

13. PROHIBITED USES

13.1

In addition to other prohibitions as set out in these Terms, you are prohibited from using the Site or its content:

(a) For any unlawful purpose

(b) To solicitor others to perform or participate in any unlawful acts

(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others

(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

(f) To submit false or misleading information

(g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site or of any related website, other websites, or the internet

(h) To collect or track the personal information of others

(i) To spam, phish, pharm, pretext, spider, crawl or scrape

(j) For any obscene or immoral purpose

(k) To interfere with or circumvent the security features of the Site or any related website, other websites or the internet

We reserve the right to terminate your use of the Site and/or our Services or any related website for violating any of the prohibited uses.

14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

14.1

The content on this website is provided for general informational and artistic purposes only. It is not intended as professional advice, and any reliance you place on the information is strictly at your own risk.

14.2

We do not guarantee, represent or warrant that your use of our Site/Service will be uninterrupted, timely, secure or error-free.

14.3

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

14.4

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

14.5

You expressly agree that your use of, or inability to use, the Site/Service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

14.6

In no case shall Daya Bhatti Studio, our officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise arising from your use of the Site or any Service or product including but not limited to any errors or omissions in any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some jurisdictions do not all the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

15. INDEMITY

15.1

You agree to indemnify and hold [website owner] and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website

16. SERVERABILITY

16.1

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provisions shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable clause shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

17. TERMINATION

17.1

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

17.2

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us you no longer wish to use our Services, or when you cease using our Site.

17.3

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

18. CHANGES TO THESE TERMS

18.1

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

19. ENTIRE AGREEMENT

19.1

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19.2

These Terms and any policies or operating rules posted by us on this Site or in respect of the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and use (including, but not limited to, any prior versions of the Terms).

19.3

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

19.4

We may transfer or assign our rights and obligations under these Terms at any time. You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

20. GOVERNING LAW

20.1

These Terms and any separate agreements whereby we provide you Services shall be governed in accordance with the laws of England and Wales.

21.CONTACT INFORMATION

Please contact us at dayabhattistudio@outlook.com